Suzanne House has a Complements and Complaints Policy please ask for a copy or see our information leaflet on feedback & complaints. All complaints, criticisms or suggestions, whether oral or written, will be taken seriously, handled appropriately and sensitively in line with policy.
We welcome feedback generally to ensure that our service is continually reviewed and refined in line with best practice.
Ms. Niamh Cooney CNM2/PIC
Ms. Eva Santiago CNM1/DPIC
Designated Lead Complaints Officer
Ms. Clare Dempsey CEO